Gaylord Texan – Dallas, TX

Hotel Review

I’ve stayed at this property about five or six times over the years for industry conferences and have always found it to be competent and well-suited to large groups.  With an attached convention center, large atrium with multiple restaraunts, bars, and a coffee shop, it offers lots of options while still keeping all conference attendees under one roof.  There is also a separate nightclub on the property, The Glass Cactus, that features live music and can accomodate large groups although there were no events at this facility during my stay this year.

 

Gaylord Texan Resort

Gaylord Texan Resort

The Old Hickory Steakhouse is a high-end restaurant that serves outstanding steaks at a high price.  I’ve normally had very good service here although our service this year was somewhat slow and the best they could do was give a discount on the bill.  The nature of this property is that they get slammed with business all at once, usually when the exhibit hall closes, and I’m sure that is hard to handle.  But, this is the nature of their property so I expect them to be able to handle it.  For whatever reason, our food was slow in coming out of the kitchen but our server and one of the manager’s apologized and did their best at service recovery.

The Gaylord also has a fitness center and pool but I did not have the opportunity to use either on this visit.  They do charge a daily “resort fee” that includes internet coverage.

All in all, a good choice for business and I suppose could be a nice family retreat with waterparks, Grapevine Mills, golf, and many restaurants in the immediate vicinity.

Final Grade: A

Points and Dollars

Unfortuately, there is no frequent guest program here, so no points to report.  My conference rate on my room was $200 a nght, so my four nights came to a whopping $1,672 after resort fees, taxes, a fancy dinner for clients, and some room charges.

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